I do not have a Paypal account. Do you support other payment methods?ACurrently we only support Paypal. Paypal supports all major Credit cards. Visit Paypal.com for more information.
I have paid for my membership but not yet received. What's the problem?ANormally, our system delivers Welcome email with detailed informations instantly after a SUCCESSFUL payment. Though there are times when the payment is withheld by payment gateways or network issues, we then have to review and process it manually. If you have not received welcome email, just Contact us and we will take care of it,
- ECHECKs (Paypal) take 3-4 days.
- Make sure to check your bulk / spam folder.
Discounts / Loyalty bonus?AWe have bundle purchases if anyone wish to buy more than 10 memberships.
Feel free to contact our sales department if you are planning to buy more than 10 membership, if there are promotions, they would be able to give you discounts.
How to cancel my recurring payment?ABoth our Standard Memberships and Professional Memberships are automatic recurring payments. That means that when your subscription is finished, you are automatically charged again. We have done our best to make the clear to you before you make your purchase.
If for some reason you wish to discontinue your membership(s) you are free to do so. How you go about this depends on how you made your purchase in the first place:
Sign in to your PayPal account and click the "Profile" link at the top of the page.
Click "My money" from the left sidebar and then click the "Update" link in the "My preapproved payments" section.
Select "Active" from the drop-down list next to "Filter status by" and then click the "Go" button to view a list of the active recurring payments.
Click the name of the merchant to which the recurring payments are being made to view the details.
Click the "Cancel" link next to "Status" and then click the "Yes" button to confirm that you want to cancel the recurring payment. A confirmation screen is shown if the payment is successfully canceled.
Then your subscription will not renew and your membership will end at the end of the current cycle.