Brivium - Support Ticket System

- Fixed bug with department's open ticket permission.
- Minor bug fixes.

- Fixed bug with disable_email_on_support_ticket field.
- Minor bug fixes.

- Allow guest to view and reply the tickets that imported from email piping.
- Fixed bug with ticket escalation for guest's ticket.
- Fixed error when close or delete guest's ticket.
- Fixed error when search support ticket message with reply count.
- Replace open ticket in daily statistics by Total active ticket.
- Minor bug fixes.

- Minor bug fixes.

- Fixed error with search handler.
- Fixed bug not display online status.
- Minor bug fixes.

- Added option to disable default contact email.
- Added option enable email ticket statistics (Daily, Weekly, Monthly).
- Added quote and multiple quotes for ticket messages.
- Minor bug fixes.

IMPORTANT NOTES: You should grant permissions for each usergroup and department permissions for each group after upgrading.

- Added ticket owner changing function.
- Added statistics (Daily, Weekly, Monthly) for Support Ticket.
- Support Departments now seperated from XenForo User Groups.
- Added Department Permissions.
- Added Ticket Message History.
- Added Support Ticket Statistics Reporter (daily, weekly, monthly) by email.
- Added Support...

- Added defaut priority option.
- Added option to Use KnowledgeBase Messages for Suggestion.
- Added unassign link.
- Added more choices for Navigation Link option.
- Bug fixes and perfomance improvements.

- Added possibility to assign to a specific staff (added permissions also).
- Fixed bug on KB display order.
- Minor bug fixes.

- Added move ticket to forum action (included option and permission).
- Added delete/undelete ticket message.
- Fixed default department bug.
- Minor bug fixes.