Support Ticket System

Provide you a stunning system to create an amazing customer services on your client problems.

  1. Version 2.0.0 Oct 27, 2016
    0/5, votes

    IMPORTANT NOTES: You should grant permissions for each usergroup and department permissions for each group after upgrading.

    - Added ticket owner changing function.
    - Added statistics (Daily, Weekly, Monthly) for Support Ticket.
    - Support Departments now seperated from XenForo User Groups.
    - Added Department Permissions.
    - Added Ticket Message History.
    - Added Support Ticket Statistics Reporter (daily, weekly, monthly) by email.
    - Added Support Ticket Filters.
    - Added Support Ticket Moderator Log.
    - Fixed bug position not re-count after delete ticket message. You need Rebuild Support Ticket Information / Rebuild position and Post counters.
    - Fixed bug ticket status not change after delete last message.
    - Bug fixes and perfomance improvements.
    Brillias likes this.
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