1. Darcy Dawson

    Darcy Dawson - Nov 26, 2014 New Member

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    Hi,
    With this installed, I am unable to create a new user on our forum. When I disable the addon it works fine. Do you have a fix for this?
     
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  2. Brivium

    Brivium - Nov 26, 2014 XenForo Services Staff Member

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    Hello,

    Could you please access to Tools > Server Error logs and send to us ?

    Regards,
     
    #2
  3. Darcy Dawson

    Darcy Dawson - Nov 27, 2014 New Member

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    Error Info
    Mailchimp_ValidationError: The email parameter should include an email, euid, or leid key - library/Brivium/MailchimpIntegrate/MailchimpApi/Mailchimp.php:251
    Generated By: Helen Savage, Yesterday at 7:33 PM
    Stack Trace
    #0 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/MailchimpApi/Mailchimp.php(226): Mailchimp->castError(Array)
    #1 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/Model/Mailchimp.php(46): Mailchimp->call('lists/subscribe', Array)
    #2 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/DataWriter/User.php(48): Brivium_MailchimpIntegrate_Model_Mailchimp->request('lists/subscribe', Array)
    #3 /home4/yourshoo/public_html/community/library/XenForo/DataWriter.php(1409): Brivium_MailchimpIntegrate_DataWriter_User->_postSave()
    #4 /home4/yourshoo/public_html/community/library/XenForo/ControllerAdmin/User.php(513): XenForo_DataWriter->save()
    #5 /home4/yourshoo/public_html/community/library/XenForo/FrontController.php(347): XenForo_ControllerAdmin_User->actionSave()
    #6 /home4/yourshoo/public_html/community/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #7 /home4/yourshoo/public_html/community/admin.php(13): XenForo_FrontController->run()
    #8 {main}
    Request State
    array(3) {
    ["url"] => string(68) "http://www.focusedphotographers.com/community/admin.php?users/0/save"
    ["_GET"] => array(1) {
    ["users/0/save"] => string(0) ""
    }
    ["_POST"] => array(45) {
    ["username"] => string(10) "testing788"
    ["email"] => string(0) ""
    ["password"] => string(8) "********"
    ["user_group_id"] => string(1) "2"
    ["user_state"] => string(5) "valid"
    ["gender"] => string(0) ""
    ["dob_month"] => string(0) ""
    ["dob_day"] => string(0) ""
    ["dob_year"] => string(0) ""
    ["location"] => string(0) ""
    ["occupation"] => string(0) ""
    ["homepage"] => string(0) ""
    ["custom_fields"] => array(8) {
    ["PermissionToShare"] => string(0) ""
    ["aim"] => string(0) ""
    ["icq"] => string(0) ""
    ["yahoo"] => string(0) ""
    ["skype"] => string(0) ""
    ["gtalk"] => string(0) ""
    ["facebook"] => string(0) ""
    ["twitter"] => string(0) ""
    }
    ["custom_fields_shown"] => array(8) {
    [0] => string(17) "PermissionToShare"
    [1] => string(3) "aim"
    [2] => string(3) "icq"
    [3] => string(5) "yahoo"
    [4] => string(5) "skype"
    [5] => string(5) "gtalk"
    [6] => string(8) "facebook"
    [7] => string(7) "twitter"
    }
    ["about"] => string(0) ""
    ["custom_title"] => string(0) ""
    ["signature"] => string(0) ""
    ["message_count"] => string(1) "0"
    ["like_count"] => string(1) "0"
    ["trophy_points"] => string(1) "0"
    ["style_id"] => string(1) "0"
    ["language_id"] => string(1) "1"
    ["timezone"] => string(15) "America/Chicago"
    ["enable_rte"] => string(1) "1"
    ["enable_flash_uploader"] => string(1) "1"
    ["content_show_signature"] => string(1) "1"
    ["email_on_conversation"] => string(1) "1"
    ["default_watch_state"] => string(0) ""
    ["activity_visible"] => string(1) "1"
    ["receive_admin_email"] => string(1) "1"
    ["show_dob_date"] => string(1) "1"
    ["allow_view_profile_enable"] => string(1) "1"
    ["allow_view_profile"] => string(8) "everyone"
    ["allow_post_profile_enable"] => string(1) "1"
    ["allow_post_profile"] => string(7) "members"
    ["allow_receive_news_feed_enable"] => string(1) "1"
    ["allow_receive_news_feed"] => string(8) "everyone"
    ["allow_send_personal_conversation_enable"] => string(1) "1"
    ["allow_send_personal_conversation"] => string(7) "members"
    ["allow_view_identities_enable"] => string(1) "1"
    ["allow_view_identities"] => string(8) "everyone"
    ["_xfToken"] => string(8) "********"
    ["_xfRequestUri"] => string(30) "/community/admin.php?users/add"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfResponseType"] => string(4) "json"
    }
    }
     
    #3
  4. Darcy Dawson

    Darcy Dawson - Nov 27, 2014 New Member

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    Point
    Error Info
    Mailchimp_Email_NotExists: There is no record of the email address "helen@precious-photos.co.uk" in your account - library/Brivium/MailchimpIntegrate/MailchimpApi/Mailchimp.php:251
    Generated By: Unknown Account, Yesterday at 7:17 PM
    Stack Trace
    #0 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/MailchimpApi/Mailchimp.php(226): Mailchimp->castError(Array)
    #1 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/Model/Mailchimp.php(46): Mailchimp->call('lists/unsubscri...', Array)
    #2 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/DataWriter/User.php(58): Brivium_MailchimpIntegrate_Model_Mailchimp->request('lists/unsubscri...', Array)
    #3 /home4/yourshoo/public_html/community/library/XenForo/DataWriter.php(1409): Brivium_MailchimpIntegrate_DataWriter_User->_postSave()
    #4 /home4/yourshoo/public_html/community/library/XenForo/ControllerPublic/Register.php(416): XenForo_DataWriter->save()
    #5 /home4/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/ControllerPublic/Register.php(7): XenForo_ControllerPublic_Register->actionRegister()
    #6 /home4/yourshoo/public_html/community/library/XenForo/FrontController.php(347): Brivium_MailchimpIntegrate_ControllerPublic_Register->actionRegister()
    #7 /home4/yourshoo/public_html/community/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #8 /home4/yourshoo/public_html/community/index.php(13): XenForo_FrontController->run()
    #9 {main}
    Request State
    array(3) {
    ["url"] => string(63) "http://www.focusedphotographers.com/community/register/register"
    ["_GET"] => array(0) {
    }
    ["_POST"] => array(18) {
    ["username"] => string(0) ""
    ["8bebe9c6af15b2e0f72f76d73dc74b7e"] => string(13) "Social Groups"
    ["eac3dc3932ad90bf907eec78de9bda09"] => string(27) "helen@precious-photos.co.uk"
    ["f9983eefe763e73cfecfade62cea8edb"] => string(0) ""
    ["28042d8eca33149dba9233e7287f8a3a"] => string(0) ""
    ["dob_month"] => string(1) "2"
    ["dob_day"] => string(2) "16"
    ["dob_year"] => string(4) "1990"
    ["location"] => string(10) "Cyberspace"
    ["brmi_format"] => string(4) "html"
    ["fbded2135571a3ba6e011f4dfe04d3bf"] => array(1) {
    ["PermissionToShare"] => string(9) "SharingOK"
    }
    ["custom_fields_shown"] => array(1) {
    [0] => string(17) "PermissionToShare"
    }
    ["67a07a4bbde458474b8ae8e0a1dc4963"] => string(13) "Europe/London"
    ["recaptcha_challenge_field"] => string(313) "03AHJ_Vut3qdraB04x8KjHSdPQEwPFTCWTNHsAtqm2iXk0hd56yE1rbjTO9oYg2gi5DDlK21oDlYC_i-5kzyI6u9jInIsSNXXFWwH6oNACxdFdE3fI5js5wtdLolnNbou5ZCbmSk1zMqtP-szwXz_m3lCiIVBgNKfIuLbsFkr0l6mWxTrSMSXn2yyO9Z4rimZlAlbPwBcT4COGASZAsoQPMRoL8aqrxMvkCfax-L7Zngme5hq3m1_NYThVF6IGlU_UOqrt-40fKrwEdnudbzoMicqcJZlUxlIvjIkhgDJcffhRdhxKp_O0D3E"
    ["recaptcha_response_field"] => string(3) "518"
    ["agree"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["reg_key"] => string(32) "9219e43b8d6fdf6553db1ce5d4a3834f"
    }
    }
     
    #4
  5. Darcy Dawson

    Darcy Dawson - Nov 30, 2014 New Member

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    Point
    Anything on this, yet? Trying to get our forum open in the next few days.

    Thanks!
     
    #5
  6. Brivium

    Brivium - Dec 1, 2014 XenForo Services Staff Member

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    Point
    #6
  7. Darcy Dawson

    Darcy Dawson - Dec 2, 2014 New Member

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    Thank you!
     
    #7
  8. Darcy Dawson

    Darcy Dawson - Dec 15, 2014 New Member

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    Point
    Hi! We are still getting errors, even after the update & had to shut this off to allow people to register. I think this is the last error log before we shut it off again:

    Mailchimp_ValidationError: The email parameter should include an email, euid, or leid key - library/Brivium/MailchimpIntegrate/MailchimpApi/Mailchimp.php:251
    Generated By: Helen Savage, Dec 5, 2014
    Stack Trace
    #0 /home2/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/MailchimpApi/Mailchimp.php(226): Mailchimp->castError(Array)
    #1 /home2/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/Model/Mailchimp.php(46): Mailchimp->call('lists/subscribe', Array)
    #2 /home2/yourshoo/public_html/community/library/Brivium/MailchimpIntegrate/DataWriter/User.php(48): Brivium_MailchimpIntegrate_Model_Mailchimp->request('lists/subscribe', Array)
    #3 /home2/yourshoo/public_html/community/library/XenForo/DataWriter.php(1409): Brivium_MailchimpIntegrate_DataWriter_User->_postSave()
    #4 /home2/yourshoo/public_html/community/library/XenForo/ControllerAdmin/User.php(513): XenForo_DataWriter->save()
    #5 /home2/yourshoo/public_html/community/library/XenForo/FrontController.php(347): XenForo_ControllerAdmin_User->actionSave()
    #6 /home2/yourshoo/public_html/community/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #7 /home2/yourshoo/public_html/community/admin.php(13): XenForo_FrontController->run()
    #8 {main}
    Request State
    array(3) {
    ["url"] => string(64) "http://focusedphotographers.com/community/admin.php?users/0/save"
    ["_GET"] => array(1) {
    ["users/0/save"] => string(0) ""
    }
    ["_POST"] => array(45) {
    ["username"] => string(3) "bbb"
    ["email"] => string(0) ""
    ["password"] => string(8) "********"
    ["user_group_id"] => string(1) "2"
    ["user_state"] => string(5) "valid"
    ["gender"] => string(0) ""
    ["dob_month"] => string(0) ""
    ["dob_day"] => string(0) ""
    ["dob_year"] => string(0) ""
    ["location"] => string(0) ""
    ["occupation"] => string(0) ""
    ["homepage"] => string(0) ""
    ["custom_fields"] => array(8) {
    ["PermissionToShare"] => string(0) ""
    ["aim"] => string(0) ""
    ["icq"] => string(0) ""
    ["yahoo"] => string(0) ""
    ["skype"] => string(0) ""
    ["gtalk"] => string(0) ""
    ["facebook"] => string(0) ""
    ["twitter"] => string(0) ""
    }
    ["custom_fields_shown"] => array(8) {
    [0] => string(17) "PermissionToShare"
    [1] => string(3) "aim"
    [2] => string(3) "icq"
    [3] => string(5) "yahoo"
    [4] => string(5) "skype"
    [5] => string(5) "gtalk"
    [6] => string(8) "facebook"
    [7] => string(7) "twitter"
    }
    ["about"] => string(0) ""
    ["custom_title"] => string(0) ""
    ["signature"] => string(0) ""
    ["message_count"] => string(1) "0"
    ["like_count"] => string(1) "0"
    ["trophy_points"] => string(1) "0"
    ["style_id"] => string(1) "0"
    ["language_id"] => string(1) "1"
    ["timezone"] => string(15) "America/Chicago"
    ["enable_rte"] => string(1) "1"
    ["enable_flash_uploader"] => string(1) "1"
    ["content_show_signature"] => string(1) "1"
    ["email_on_conversation"] => string(1) "1"
    ["default_watch_state"] => string(0) ""
    ["activity_visible"] => string(1) "1"
    ["receive_admin_email"] => string(1) "1"
    ["show_dob_date"] => string(1) "1"
    ["allow_view_profile_enable"] => string(1) "1"
    ["allow_view_profile"] => string(8) "everyone"
    ["allow_post_profile_enable"] => string(1) "1"
    ["allow_post_profile"] => string(7) "members"
    ["allow_receive_news_feed_enable"] => string(1) "1"
    ["allow_receive_news_feed"] => string(8) "everyone"
    ["allow_send_personal_conversation_enable"] => string(1) "1"
    ["allow_send_personal_conversation"] => string(7) "members"
    ["allow_view_identities_enable"] => string(1) "1"
    ["allow_view_identities"] => string(8) "everyone"
    ["_xfToken"] => string(8) "********"
    ["_xfRequestUri"] => string(30) "/community/admin.php?users/add"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfResponseType"] => string(4) "json"
    }
    }
     
    #8
  9. Brivium

    Brivium - Dec 16, 2014 XenForo Services Staff Member

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    Point
    Could you please send us an admin account via ticket system to detect your issue.

    Regards,
     
    #9