Hi, I've updated to the lastest version yesterday. (If my memory serves me right from version 1.2.0) Since that update creating new tickets is no longer possible. The server gives me the following error: Code: Mysqli prepare error: Unknown column 'custom_support_ticket_fields' in 'field list' Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115 Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381 Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478 Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 574 Zend_Db_Adapter_Abstract->insert() in XenForo/DataWriter.php at line 1624 XenForo_DataWriter->_insert() in XenForo/DataWriter.php at line 1613 XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1405 XenForo_DataWriter->save() in Brivium/SupportTicketSystem/ControllerPublic/SupportTicket.php at line 734 Brivium_SupportTicketSystem_ControllerPublic_SupportTicket->actionInsert() in XenForo/FrontController.php at line 347 XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134 XenForo_FrontController->run() in /var/www/....../index.php at line 13
Dear Shenziro, We apologize for any inconvenience caused. Please try to get the latest version that released at https://brivium.com/resources/support-ticket-system.98/ to solve your issue. In case you need any more help, feel free to contact us. Best regards,
