1. moshbit

    moshbit - Aug 3, 2015 New Member

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    I get the error "invalid information" when installing the xml file from the package. i have re-downloaded the files and re-uploaded them twice, so it's not a problem on my end, but i suspect the xml file is broken. I just purchased this plugin and need to get it running asap. Any help would be very much appreciated.
     
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  2. Brivium

    Brivium - Aug 4, 2015 XenForo Services Staff Member

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    Could you please allow me access your FTP server and XenForo admin by submitting a ticket to our Support Department to check in case you missed anything? Otherwise I really can't do very much from outside of your system. Can you just simple provide login credential then I can do a quick check?

    Thanks!
     
    #2
  3. moshbit

    moshbit - Aug 4, 2015 New Member

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    i opened a support ticket.
     
    #3