1. Ken Anderson

    Ken Anderson - Oct 30, 2014 New Member

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    I've just installed 404 Essential. If I choose the option to define redirect 404-pages rule, that will work but, otherwise, if I choose any of the 404-pages styles, it does bring up the template graphic, and the “Return” area shows up as a hyperlink but it isn’t responsive. Preferably, I'd like to be able to direct users to a specific forum on my site that explains the 404's; alternatively, I'd be satisfied if it would bring them to the home page.
     
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  2. Brivium

    Brivium - Oct 31, 2014 XenForo Services Staff Member

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    Hello,

    You can direct your users when click on Return button but edit 404 template that placed at ACP > Appearance > Template > Edit template with following name BR404E_template_error_404_***

    Regards,
     
    #2
  3. Ken Anderson

    Ken Anderson - Oct 31, 2014 New Member

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    Neither in the files that came with 404 Essential or within Xenforo setup am I able to find a file folder named ACP, and when I do a search of
    BR404E_template_error_404 I don't find anything.
     
    #3
  4. Brivium

    Brivium - Oct 31, 2014 XenForo Services Staff Member

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    ACP means your Admin control panel. (domain.com/admin.php)
     
    #4
  5. Ken Anderson

    Ken Anderson - Oct 31, 2014 New Member

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    Okay, I can find the files in the template area, but I still don't know what I'm supposed to edit, and now one of them is showing up in red, and I'm not sure what that means. Where it includes a hyperlink for "Return," I would just like it to actually do something, like take it to my index page.

    <!DOCTYPE html>
    <html id="XenForo" lang="{$visitorLanguage.language_code}" dir="{$visitorLanguage.text_direction}" class="Public">
    <head>
    <meta charset="utf-8" />
    <title>{xen:phrase BR404E_page_title}</title>
    <base href="{$requestPaths.fullBasePath}" />
    <link rel="stylesheet" href="css.php?css=BR404E_404_1&amp;style={xen:urlencode $_styleId}&amp" />
    </head>
    <body>
    <div id="BR404E">
    <div class="showError">
    <img src="styles/BR404E/404-1.png" />
    <a href="#" onclick="window.history.back();return false;">Return
    <img src="styles/BR404E/return.png" />
    </a>‏
    </div>
    <div class="BR404E_coppyright">
    <a href="http://brivium.com/">Designed by Brivium LLC</a>
    </div>
    </div>
    <xen:edithint template="BR404E_404_1.css" />
    </body>
    </html>
     

    Attached Files:

    #5
  6. Brivium

    Brivium - Oct 31, 2014 XenForo Services Staff Member

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    You can see
    Code:
    <a href="#" onclick="window.history.back();return false;">Return</a>
    
    Change to
    Code:
    <a href="http://youlink.com">Return</a>
    
    Regards,
     
    #6
  7. Ken Anderson

    Ken Anderson - Nov 1, 2014 New Member

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    Okay, just to be sure. The code currently reads:

    I would change that to...

    Currently, it's not even showing the 404 image when I enter a non-existing link, by the way. This plugin is important because I have had to abandon a forum that I used to have on this same domain.
     

    Attached Files:

    #7
  8. Brivium

    Brivium - Nov 1, 2014 XenForo Services Staff Member

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    We've just saw on your site and it works normally. Could you please give us an admin account via ticket system ? We will detect your issue.

    Regards,
     
    #8
  9. Ken Anderson

    Ken Anderson - Nov 1, 2014 New Member

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    Thanks. I think I figured it out, though. If I am still having problem tomorrow, I'll do so.
     
    #9
  10. Ken Anderson

    Ken Anderson - Nov 2, 2014 New Member

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    Yesterday, it was working. Today, although I haven't touched it since, it's not working. I'll send the admin stuff.
     
    #10
  11. Ken Anderson

    Ken Anderson - Dec 26, 2014 New Member

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    When I log into the Admin area, I see a notice: The custom template is out of date but has been edited more recently than the parent. Merging can only be done by hand.

    How is that done?
     
    #11
  12. Brivium

    Brivium - Dec 26, 2014 XenForo Services Staff Member

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    Could you please tell me what's template name that you have merged ?
     
    #12
  13. Ken Anderson

    Ken Anderson - Jan 15, 2015 New Member

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    Although I have upgraded 404 Essential to 1.5.0 and it indicated that the upgrade was successful, I show as Outdated Templates: BR404E_template_error_404_1 Custom Version 1.2.0, Parent Version 1.2.3 and when I try to Automatically Merge Changes, that one doesn’t merge. I also have the most recent upgrade of Xenforo, by the way. Things seem to be working okay but the error annoys me.
     
    #13
  14. Brivium

    Brivium - Jan 19, 2015 XenForo Services Staff Member

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    Hello,

    Please try to revert to default version for 404 template to solve your issue.

    Regards,
     
    #14