1. kankan

    kankan - Sep 22, 2018 New Member

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    Hello
    Please can you tell me what is the signification of those numers in the moderator line in header :

    2018-09-22 12_46_52-Window

    I own 4 tickets : OK.
    I Subcribed to the 4 tickets alerts
    All ticket have the same status : "Awaiting customer answer"
    I only posted in 2 tickets.
    What is the signification to number 3 ?

    Thanks
     
    Last edited: Sep 22, 2018
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  2. Dev

    Dev - Sep 24, 2018 Administrator

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    Hi,

    Screen_Shot_2018-09-24_at_09_24_40

    It shows the number of tickets in your department(s)
    Please take a look at Ticket statuses in Admin CP to know which status is active or waiting reply.
     
    #2