Not getting Credits from paypal purchase

  1. reesev

    reesev - Apr 16, 2015 New Member VIP Member

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    Users purchase credits using paypal and they never get their credits?

    I have the paypal purchase event setup to look like the following

    http://i.imgur.com/t37Iap7.png


    I would like for the users to be award 1 credit for every .01 they send us.
     
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  2. Brivium

    Brivium - Apr 16, 2015 XenForo Services Staff Member

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    Did you receive any errors during purchasing progress ? And could you please check and give me your server error logs ?

    In case nothing error display or logged. Please submit a ticket which contains admin account information. We will check your issue.

    Regards,
     
    #2
  3. eriche

    eriche - Apr 23, 2015 Member

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    any news on this @reesev ?
    I feel a little bit unsecure, if the most important way to buy credits is not working :sweating:

    Erich
     
    #3
  4. Brivium

    Brivium - Apr 24, 2015 XenForo Services Staff Member

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    @Erich,

    Not sure why this happens for @reesev? Anyways why don't you try on your real situtation ? I didn't receive any other bug/error report for this function. BTW, I will keep my eyes and ears open if others got similar problems.

    Regards,
     
    #4
  5. eriche

    eriche - Apr 24, 2015 Member

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    very nice. that you are looking on this.

    My board is not "live" right now - I didn`t set up a PayPal Account, so it is not realy possible to test this case (but I will today).
    I only wanted to avoid when I advertise my board, that I run into Troubles when the crowed wants to buy credits :D

    Erich
     
    #5