I've added a hidden department to assign tickets after creation. Like a "second level support" department. Its possible to move tickets to this department, but: - Users added to this department cannot see open tickets that are set to this department. - The department is not shown in ACP -> Support Tickets -> Departments.
Hello, Thanks for your report. It seems to our add-on error. So we will check and upgrade this add-on asap. Regards,