1. fmsc88

    fmsc88 - Oct 7, 2016 Member VIP Member

    Will be great if you will add: when user click to close the support ticket to provide reason.
    There can say the opinion for the support, ex: the great support help me to fix my problem etc :D

    or in somehow to rate the support ticket.
    My users uses support ticket almost every day but no one add star :cry:
  2. Lisa Nguyen

    Lisa Nguyen - Oct 10, 2016 Brivium Tester Staff Member VIP Member

    Thank you very much for your suggestion . We are going to study it thoroughly and decide on the best way for implementing it. Please keep on sharing ideas that will help us improve our services and processes.

    fmsc88 likes this.
  3. fmsc88

    fmsc88 - Oct 10, 2016 Member VIP Member

    Hey @Lisa :)

    I saw other post and other user want's the same thing.
    Will be cool to see this feature here.

    Best Regards
    Lisa Nguyen likes this.