Will be great if you will add: when user click to close the support ticket to provide reason. There can say the opinion for the support, ex: the great support help me to fix my problem etc or in somehow to rate the support ticket. My users uses support ticket almost every day but no one add star
Thank you very much for your suggestion . We are going to study it thoroughly and decide on the best way for implementing it. Please keep on sharing ideas that will help us improve our services and processes. Regards,
Hey @Lisa I saw other post and other user want's the same thing. Will be cool to see this feature here. Best Regards
Dear @fmsc88, Thanks for your business and your information. After review it, we'd like to offer you to upgrade to Professional membership, so we will try to implement this function. Best regards,
