Support Ticket System 1.6.5 has been released with improvement, new feature and bug fix. For more details on this update, please find at its changelog below and don't forget to always back up your site before proceeding to the update process. - Fixed bug on escalations system. - Fixed bug on active support ticket counter. - Fixed bug on support ticket read/unread state. - Minor bug fixes. More Informations: Support Ticket System
Prompt, please, where addon Support Ticket System retains its database? In particular, I've made a few hundred answers in Knowledge Bases, but when I had to reinstall all XF. Recovery through imports missing in Tools » Import External Data. Can in future updates to provide for the restoration, as a Support Ticket long ago closed. And Knowledge Bases.
You can export and re-import following table to recovery Knowledge Bases. xf_brivium_support_knowledge_base xf_brivium_support_knowledge_base_category
