1. twisted1919

    twisted1919 - Feb 9, 2015 New Member

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    Hi,

    I find myself sometimes in the need of moving support tickets into a certain forum as regular threads because customers are asking simple questions that can as well be public forum threads.
    Is there a way so that i can move such a support ticket into a forum thread? If not, planning to add it ?

    Thanks.
     
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  2. Brivium

    Brivium - Feb 9, 2015 XenForo Services Staff Member

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    Dear Sir/Madam,

    Thanks for your business. I'd like to confirm with you that this feature currently isn't available. Do you want to moving all support tickets into a certain forum or certain ticket by a tool ?

    Best regards,
     
    #2
  3. twisted1919

    twisted1919 - Feb 9, 2015 New Member

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    Hi,

    Thanks for the reply.

    Ideally when you would click inside a ticket on the "Support Ticket Tools" and the sub menu opens, you'd have the option to move that ticket inside a forum just like you have the option to move a thread in another forum, does this makes sense ?

    Thanks.
     
    #3
  4. Chang Lee

    Chang Lee - Feb 11, 2015 XenForo Expert Staff Member

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    Hello,

    Thanks for your cleared information. I would like to confirm with you that your request is in progress to work now.

    Best regards,
     
    #4
  5. twisted1919

    twisted1919 - Feb 11, 2015 New Member

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    Thank you, appreciated.
     
    #5