1. Mitchell Kutchuk

    Mitchell Kutchuk - Aug 7, 2015 New Member

    Credit
    Point
    Hello there.

    I have granted all the permissions to the usergroup i did set as one department, however, nobody inside that group is able to see the "Support Tickets" button at the very top of the forum. The only way i can get that is by adding the user as a Super Moderator of the forum.

    I don't want to do that, so, how to display that top bar with the Support Tickets to people who are supposed to see it?
     
    Loading...
  2. Brivium

    Brivium - Aug 10, 2015 XenForo Services Staff Member

    Credit
    Point
    Hello,

    After assigned an user to a deparment, you should grant permission for this department.

    Regards,
     
    #2
  3. doulie

    doulie - Jul 6, 2016 New Member VIP Member

    Credit
    Point
    Grant permissions for this department where? I am having the same issue. Some of my admins can see the tickets while others can't... same exact permissions.
     
    #3