1. onurcevik

    onurcevik - Oct 13, 2017 New Member

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    Hi, thanks for the add-on. I'm facing an issue: whenever a user tries to upload a profile cover, I get the error:

    The field 'br_profile_image' was not recognised
    The field 'br_cropy' was not recognised

    I checked the code but couldn't figure out the issue. In my database, in xf_user table, br_profile_image and br_cropy columns exist. What might me the problem? Is this add-on still supported? Thanks.
     
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  2. Lisa Nguyen

    Lisa Nguyen - Oct 13, 2017 Brivium Tester Staff Member

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    Hello,

    Please submit a ticket to Technical Department which contains an admin account to check in case you missed anything? Otherwise, I really can't do very much from outside of your system.

    Best regards,
     
    #2
  3. sukmanagara

    sukmanagara - Oct 28, 2017 New Member

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    have same issue, how to fix it ?
     
    #3
  4. Lisa Nguyen

    Lisa Nguyen - Oct 30, 2017 Brivium Tester Staff Member

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    Hello @sukmanagara,

    Please submit a ticket to Technical Department which contains an admin account to check your issue?

    Many thanks,
     
    #4